33. 7-Figure Digital Operations for Social Media Marketing Agencies (SMMA) w/ Jhana Li, Ops Expert

Listen + Episode Show Notes
This week on the Modern Consultant, I have the honor of hosting Jhana Li.

Jhana first stumbled into Operations 5 years ago, while traveling full-time in a converted van through North & South America. Since then, she’s been COO at 2 successful startups, directly consulted over thirty 7- & 8- figure businesses, and coached hundreds more. She helps founders scale their businesses & scale themselves out of the day-to-day by training their Operator to become the Second-In-Command. Her mission lies in transforming purpose-based businesses into vehicles for growth & good.

Topics We Cover:
1. Delivering Immediate ROI
2. The Importance of Strategic Vision
3. Living in the Future
4. The Power of Ops Inspection
5. Tailoring the Approach

Timestamps:
[00:02:51] Ideal client: digital startup founder struggling to scale.

[00:06:38] Focused on social media, attracting leads/clients.

[00:07:27] Narrowing down sources, conversion rates, messaging, triggers.

[00:11:37] Language change, business future, goals ahead.

[00:15:36] Crafting content for social media channels effectively.

[00:20:02] Feedback wanted: Content too intellectual, seeking thoughts. Note: Perceived authority vs simpler communication.

[00:22:07] Feel upset about inauthentic language and ego.

[00:26:16] Comprehensive audit helps clear business bottlenecks.

[00:28:58] Unclear strategic vision causes business bottlenecks.

[00:33:57] Focused on solution, solving problems, leadership transformation.

[00:37:07] Immediate ROI and clarity within 1 week.

[00:40:16] Fixed numbers, 6 pillars, 25 categories, CEO goals.

[00:42:54] Serving clients, solving problems – language is key.

[00:46:08] Diagnostic survey identifies operational bottleneck with 38.9% completion rate.

[00:49:07] 60-90 days to bring results for audience acquisition.

About The Host:
Marc helps experts scale their impact in the form of high-ticket courses, programs, VIP days, and masterminds (without losing the deep impact of their 1-on-1 work).

After helping over 1,000 entrepreneurs, he created his Product Flywheel Framework to help the next 1,000 do it faster. Learn more at: https://8020solutions.co

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