Remarkable customer research is the first step to attract and keep customers for life.
If you have less than $2.1 billion, then the first rule of knowing your customer is not to do market research. Do these 3 things instead.
Customers are the lifeblood of every business. Healthy online businesses, like doctors, need to know their blood type. Here’s how to find out.
Your online business is like a car. It takes you places. Your sales funnel is like a tire. Unless you’ve got unicyclist skills, it’ll only take you so far.
At 9am on September 1, 2011 I sold everything I owned that couldn’t fit in my car and drove for 14 hours. I couldn’t pay my rent. Credit cards maxed out. My once stable online business tanked. 80% of my income gone overnight.
Half a day later, I showed up at my best friend’s apartment. “Take as much time as you need.”
I felt lost.
Then I got an email from Ramit.